Terms of service

Shopping with Everything Woman

These terms apply to consumer purchases from Everything Woman. The legal seller and contact address are listed in our contact information. Our store is hosted by Shopify; your purchase contract is with Everything Woman, not Shopify.

Orders and prices

Please check your selected product, size, colour and delivery address before paying. Prices are in pounds sterling. We are not VAT registered. The total payable, including any delivery charge, is shown before you submit your order. Any price change applies to future orders, not an order already accepted.

Your order is an offer to buy. An automated receipt acknowledges the order; acceptance occurs when we confirm dispatch. If we cannot supply an item, we will tell you and refund any payment for it. We will not substitute a materially different item without your agreement.

Products and delivery

Product descriptions, specifications and the selected options form part of your order. Screens can display colours differently, but this does not remove your right to goods that match their description. We deliver to England, Scotland and Wales only. Delivery charges and the applicable estimate must be provided before purchase.

Goods remain our responsibility until delivered to you or a person you nominate, unless you independently arrange a carrier we did not offer. We remain responsible for resolving delivery problems; you do not have to pursue our supplier. Unless a different time is agreed, delivery is due within 30 days. If delivery is late, your statutory rights to set a further appropriate deadline or cancel where the law permits remain.

Cancellation, returns and faults

See our returns, refunds and cancellation policy, including the cancellation form. Dispatch does not remove statutory cancellation rights. Goods must be of satisfactory quality, fit for purpose and as described. Nothing in these terms excludes or limits your consumer rights.

Using the website

Use the store lawfully. Do not interfere with its security, misuse another person’s details or copy content in breach of intellectual property rights. Website content belongs to its respective rights holders. Any genuine promotion will state its applicable conditions; there is no automatic entitlement to a discount.

Privacy

Our privacy policy explains how personal information is used. Marketing consent is separate from accepting these sales terms.

Problems and liability

For order questions or complaints, email truehavenstore8@gmail.com. We are responsible for foreseeable loss caused by our breach of contract or failure to use reasonable care and skill. We do not exclude liability for fraud, death or personal injury caused by negligence, or any liability that cannot lawfully be excluded.

Applicable law

English law applies, without depriving you of mandatory consumer protections where you live. Consumers in Scotland may bring proceedings in Scotland; consumers in England or Wales may bring proceedings in England and Wales. Changes to these terms do not retrospectively reduce rights under earlier orders.